![]() We will share your kind words with our team. We are so glad to hear that you found our location to be convenient for your needs and our hotel staff friendly. We will share your feedback about our breakfast buffet with our Director of Food and Beverage to ensure our continued improvement. We know that once our updates are complete, that you will love our new look and feel. That is why we are so excited that our complete hotel renovation began last month. You are right, our hotel is showing it's age. Please accept our apology for not meeting your expectations during your stay. As a valued guest, we see that there is room for improvement based on your feedback and hat there were several missed opportunities. Good Morning, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. ![]() Sincerely, Sharidan McCorkle Marriott Kansas City Airport 81 Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Kansas City. We are so glad are so glad to hear that you found our customer service to be friendly and that you enjoyed our restaurant and bar area. Please understand that these are not our standards and we have not taken our feedback lightly. We have shared this information with our Executive Housekeeper and general manager. ![]() Please reach out to us to discuss your stay further, we would like to know more details about your experience. What you have shared with us is completely unacceptable. Please accept our sincere apology for any inconvenience that we have caused you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. ![]() Good Afternoon, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. ![]()
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